Privacy Policy
Last Updated: September 24, 2026
Practice: Lavender Mental Health PLLC
Owner: Mackenzie Fedota, LCPC, LMHC
Contact Email: Mackenzie@fedotatherapy.com
Website: www.lavender-mental-health.com
1. Introduction
Lavender Mental Health PLLC (“Lavender Mental Health,” “we,” “us,” or “our”) respects your privacy and is committed to protecting information that you provide through our website.
This Privacy Policy explains how Lavender Mental Health collects, uses, maintains, and protects information obtained through www.lavender-mental-health.com and describes certain choices and rights you may have regarding that information.
This website is operated by Lavender Mental Health PLLC, a mental health practice providing psychotherapy services.
This Privacy Policy applies primarily to information collected through the website. Information collected and maintained as part of your psychotherapy services is also subject to applicable federal and state health information privacy laws, including HIPAA where applicable, and our Notice of Privacy Practices.
If you are a current or former therapy client, your health information may be subject to additional protections and rights described in our Notice of Privacy Practices.
2. Information We Collect
Depending on how you use the website, Lavender Mental Health may collect the following categories of information.
A. Information You Voluntarily Provide
If you contact Lavender Mental Health through the website, you may voluntarily provide information such as:
Name/pronouns
Email address
Telephone number
Information about the state you live in
Information about your interest in psychotherapy
Insurance or billing-related information
Other information you choose to provide
Please avoid submitting highly sensitive, detailed, or urgent mental health information through the website contact form.
The website contact form is intended primarily for general inquiries and scheduling or service-related questions. It is not intended for emergency communication or ongoing clinical communication.
B. Automatically Collected Information
When you visit the website, certain information may be automatically collected through your browser, hosting provider, cookies, analytics tools, or similar technologies.
Depending on the technology used on the website, this information may include:
IP address
Browser type and version
Device type
Operating system
Date and time of access
Pages visited
Referring website or webpage
General information about how visitors interact with the website
This information may be used to understand website traffic, maintain website security, troubleshoot technical issues, and improve the website.
3. How We Use Information
Information collected through this website may be used to:
Respond to inquiries and requests;
Communicate with individuals who are interested in services;
Determine whether Lavender Mental Health may be an appropriate provider for a prospective client;
Schedule or coordinate services;
Improve the website and user experience;
Comply with applicable legal, regulatory, licensing, and professional obligations.
Lavender Mental Health does not sell personal information for monetary consideration.
4. Health Information and HIPAA
Lavender Mental Health PLLC is a mental health care provider and may be subject to the Health Insurance Portability and Accountability Act (“HIPAA”) and other federal and state privacy laws with respect to protected health information.
Information submitted through this website is not necessarily protected health information (“PHI”) simply because it concerns mental health or therapy. Additional HIPAA consent forms will be signed before an intake session and a professional relationship is established.
6. Contact Form
Lavender Mental Health provides a contact form for individuals who wish to inquire about psychotherapy services.
Information submitted through the contact form may be used to respond to your inquiry and determine whether services may be appropriate and available.
Please do not submit emergency or crisis information through the contact form.
Submitting a contact form does not establish a therapist-client relationship and does not guarantee that Lavender Mental Health will provide services.
Because email and website forms involve internet-based communication, they cannot be guaranteed to be completely secure. Please use discretion when deciding what information to include in a website inquiry.
7. Cookies and Analytics
The website may use cookies, analytics tools, or similar technologies to support website functionality and understand how visitors use the website.
These technologies may collect information such as pages visited, time spent on the website, device information, browser information, referring websites, and general usage patterns.
Lavender Mental Health may use this information to improve website functionality, understand website traffic, maintain security, and improve the experience of website visitors.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect certain website functionality.
If third-party analytics or advertising technologies are used, additional information about those technologies and their privacy practices will be provided as required by applicable law.
8. Third-Party Websites and Services
This website may contain links to websites and services operated by third parties. These may include, but are not limited to:
Psychology Today
Headway
Sessions Health
Other professional or business service providers
When you click a link to a third-party website, you are leaving the Lavender Mental Health website. Your use of that third-party website is governed by the third party's own terms, privacy policies, and practices.
Lavender Mental Health does not control and is not responsible for the privacy or security practices of third-party websites.
Before providing personal, financial, health, or other sensitive information to a third-party website, you should review that organization's privacy policy.
9. Email and Electronic Communication
If you voluntarily provide your email address or telephone number, Lavender Mental Health may use that information to respond to inquiries or communicate with you regarding services.
Electronic communications may involve privacy and security risks. Lavender Mental Health will use reasonable safeguards appropriate to the nature of the information and communication.
For established therapy clients, electronic communication practices and limitations are also addressed in the practice's informed consent and applicable Notice of Privacy Practices.
10. Data Security
Lavender Mental Health takes reasonable measures to protect information within its control.
Depending on the type of information and the system involved, safeguards may include secure systems, access controls, passwords, encryption, and limiting access to authorized individuals or service providers.
However, no website, electronic communication, or method of transmitting information over the internet can be guaranteed to be completely secure.
In the event of a legally reportable breach involving protected health information or other protected information, Lavender Mental Health will provide notifications as required by applicable law.
11. Data Retention
Lavender Mental Health retains information for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business and clinical records, comply with legal and professional obligations, resolve disputes, and enforce applicable agreements.
Clinical records are retained according to applicable federal and state laws and professional record-retention requirements.
Information submitted through a website inquiry may be retained as reasonably necessary to respond to the inquiry, provide services if applicable, maintain business records, and comply with applicable legal requirements.
12. Your Privacy Rights
Depending on the type of information involved and the law that applies, you may have rights concerning your information.
For protected health information subject to HIPAA, applicable rights may include the right to:
Inspect and obtain a copy of certain health information;
Request an amendment or correction;
Request restrictions on certain uses or disclosures;
Request confidential communications;
Receive an accounting of certain disclosures;
Receive a copy of the Notice of Privacy Practices; and
File a complaint regarding privacy practices.
Washington law may provide additional rights concerning consumer health data. Those rights and instructions for exercising them are described in the Consumer Health Data Privacy Policy.
Some rights are subject to legal limitations and exceptions.
To request information regarding your privacy rights, contact Lavender Mental Health using the contact information below.
13. Children's Privacy
This website is intended for adults and is not directed toward children.
Lavender Mental Health does not knowingly use the website to collect personal information from children for purposes unrelated to providing appropriate services.
If you believe that a child has submitted personal information through the website, please contact Lavender Mental Health so that the situation can be reviewed and addressed as appropriate.
14. Changes to This Privacy Policy
Lavender Mental Health may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.
When changes are made, the updated policy will be posted on this website and the Effective Date will be revised.
15. Contact Information and Privacy Complaints
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a concern regarding the handling of your information, please contact:
Owner: Mackenzie Fedota, LCPC, LMHC
Contact Email: Mackenzie@fedotatherapy.com
Website: www.lavender-mental-health.com